UPS Device Model
UPS Device Model
The model name of your UPS displays at the top level of these menu options, e.g. Back-UPS NS 650M1. All of the menu options relate to your UPS.
UPS Status
The UPS Status screen has three sections — System Status, Power Status, and Battery Status.
Each of the sections is collapsible and expandable by clicking the – and + icon to the left of the section name.
System Status
The Device Status field under System Status indicates the present operating status of the UPS and displays one of the following states listed in the table below. NOTE: Possible states depend on the UPS model.
Possible
Device Status
Description
On Line
The UPS is running normally on AC utility power.
Initializing
The UPS is attempting to establish communications with the UPS.
On Battery
The UPS is using its battery to provide output power to the load.
Low Battery
The UPS is on battery, and the “Runtime Remaining” reported by the UPS is less than the At runtime limit value on the Shutdown Settings screen.
By default, a Low Battery shutdown begins.
Battery Discharged
The UPS is on line, and the “Runtime Remaining” reported by the UPS is less than the At runtime limit value on the Shutdown Settings screen.
If you get a power outage when your battery is discharged, PowerChute immediately begins the process of gracefully shutting down your system.
NOTE: It is possible to see this status when the “Battery Charge” under Battery Status on this screen is displaying as 100%. This can happen when the “Runtime Remaining” value falls below the At runtime limit value set on Shutdown Settings.
Replace Battery
The UPS battery has reached the end of its life.
See Battery Management for more information.
No Batteries Attached
Your UPS cannot detect any batteries.
Overloaded
The UPS cannot support the current load. Unplug some equipment to reduce the load.
If the UPS still indicates an overload, see the support services at www.apc.com/support.
AVR Boost Active
The UPS is using AVR Boost (Automatic Voltage Regulator) to correct a low input voltage without switching to battery power.
AVR Trim Active
The UPS is using AVR Trim to correct a high input voltage without switching to battery power.
Performing Self Test
The UPS is performing a self test, see Diagnostics.
Unknown
The status of the UPS is unknown.
UPS Communication Lost
The PowerChute Agent has lost communications with the UPS.
Make sure that the UPS cable is securely connected at both ends.
UPS Off
Your UPS is turned off.
System Status also reports the following:
Field
Description
UPS Load
In watts, the power supplied by the UPS as a percentage of its full rating.
Runtime Remaining
The amount of time the UPS — while on battery — could support the present load. The value is shown in minutes.
Power Status
Power Status reports on the power voltage of your UPS.
Battery Status
Battery Status reports the following:
Field
Description
Battery Charge
The present charge of the UPS battery, as a percentage of the total possible capacity.
Battery Voltage
The present voltage of the UPS battery.
Battery Management
Use this screen to view the present status of your UPS batteries. The screen also lists information on your battery packs.
Some fields described in this section do not display for every UPS and configuration.
 
Field
Description
Battery Status
The possible values here are Normal, Replace Battery, and No Batteries Attached.
 
 
Battery Charge
The present charge of the UPS battery, as a percentage of the total possible capacity.
Battery Voltage
The present voltage of your UPS battery (as distinct from AC utility power) in volts DC.
Runtime Remaining
The amount of time the UPS battery could support its load.
Replacement Battery
 
 
Field
Description
Battery Installation Date
This displays the date that your UPS battery was installed.
For some UPS devices, this information is derived from the UPS itself. For other devices you can input an installation month and year.
Replacement Battery
This part number is essential for re-ordering. Click on the Re-Order Battery link to go to a web page where you can buy a new battery for your UPS online.
If a part number is not shown for your UPS device, the Re-Order Battery link will take you to a web page where you can enter your UPS model number to find the correct replacement battery for your device.
 
 
 
Diagnostics
The Diagnostic screen displays the last diagnostic results, and enables you to initiate tests.
There are two types of diagnostics:
• a self test performs internal UPS diagnostics
NOTE: If the UPS is On Battery, a self test cannot be performed. Restore power to the UPS to run a self test.
an alarm test of your UPS (using a drop-down box in the Initiate Diagnostics section).You can initiate an immediate self testa calibration or a UPS alarm test by selecting an option in the drop-down box under the Initiate Diagnostics section and clicking on Apply.
The UPS reports the following values for status:
Test Status
Description
In Progress
The diagnostic test is ongoing.
Passed
The self test passed.
This is not relevant for the other tests: alarm test and calibration
Failed
Your self test, alarm test, or calibration did not succeed.
Refused
Your UPS refused the diagnostic test.
Aborted
Your self test or alarm testcould not run to completion because something stopped it, for example, a power outage, or it was canceled by a user.
Unknown
The status of your diagnostic test is unknown. This could be caused by a communication issue.
UPS Settings
Use this screen to configure UPS values and thresholds, for example, output voltage.
The options explained below do not display for all UPS devices. Only supported options will be displayed for your UPS model.
Power Settings
Field
Description
High Transfer Voltage
On UPS devices that do NOT support bypass, this is the highest voltage the UPS will supply to the connected load.
NOTE: On UPS devices that support AVR Trim, it will be reported when the Input Voltage is higher than this value.
Low Transfer Voltage
On UPS devices that do NOT support bypass, this is the lowest voltage the UPS will supply to the connected load.
NOTE: On UPS devices that support AVR Boost, it will be reported when the Input Voltage is lower than this value.
Sensitivity
The sensitivity of the UPS to distortions in the line voltage.
General Settings
The options explained below do not display for all UPS devices. Only supported options will be displayed for your UPS model.
Field
Description
Audible Alarm
With this field, you can enable or disable the UPS audible alarm that sounds in response to power problems. On the top right of your screen, one of the following three alarm icons displays:
The alarm is enabled.
The alarm is disabled.
Your system has lost communications with your UPS.
UPS Output Load Threshold
Each UPS has a maximum rating, for example, 1500 VA. Use this field to set the preferred highest percentage of this rating used by the load.
For example if this threshold is set to 70(%), when the load consumes more then 1050 VA (70% of 1500), the Output Load Threshold Exceeded event is generated.