By default, the Informational events are hidden, click the + icon beside to display them. You can also click the - sign to hide any of the three categories.
IMPORTANT: Changing the shutdown and command file options for events has a direct effect on the configuration you specify on the when you first install PowerChuteShutdown Settings page. See Power Outage Configuration and Shutdown on Event Configuration.
IMPORTANT: PowerChute does not check the contents of a command file before executing it.
When you have enabled a command file for an event, the icon color changes from grey,
, to green,
.
Some events cannot be configured to trigger certain actions and have no checkbox for that action. For example, most informational events cannot cause a shutdown so the checkbox is missing in the Shutdown column for those events.
The events that display depend on your UPS, some events described below might not display for your UPS.Event Name | Description |
Communication Lost While on Battery | A problem occurred causing PowerChute to lose communication with the UPS while the UPS was operating on battery power. Make sure that the proper communications cable is being used and that it is connected correctly. |
UPS Internal Temperature Threshold Exceeded | The internal temperature of the UPS has exceeded the user-configured threshold. This causes a shutdown which cannot be canceled, even if the internal temperature returns to normal. You can set this threshold in the High Internal Temp Threshold under . After this event occurs, to prevent it occurring repeatedly, when you log onto the machine with the Agent installed, you must stop the Agent service immediately. You should disconnect your UPS and wait for the temperature to cool down. See “Starting and Stopping the PowerChute Agent” in the Installation Guide available on the APC website. |
Low Battery | A UPS that is operating on battery power has reached the low runtime threshold - the Runtime Remaining reported by the UPS is less than the value on the when you first install PowerChuteShutdown Settings screen. |
Event Name | Description |
On Battery | The UPS has switched to battery operation due to a power outage or poor power quality. |
Battery Discharged | An On Line UPS has reached the low runtime threshold. If a power outage occurs, a shutdown will begin immediately. The low runtime threshold indicates that the Runtime Remaining reported by the UPS is less than the value on the when you first install PowerChuteShutdown Settings screen. |
Overload | The UPS cannot support the current load. It is at 105% or more of its maximum capacity. (This percentage varies between UPS devices and can be as high as 110%). If the overload was not caused by adding new load equipment, do the following: 1. Run a UPS self test to see if the problem clears. 2. If the problem persists, disconnect all equipment from the UPS and reboot the UPS. 3. If the problem is cleared, reconnect and turn on the load equipment, one piece at a time, to determine which piece of equipment causes the overload. If the overload still exists, the UPS needs to be repaired or replaced. For further information, see the support services at www.apc.com/support. |
Self Test Failed | The UPS did not pass its last self test. It might have a bad battery. If the system is reporting an Insufficient Runtime Available or an Overload condition, clear the event and test the UPS again. If the self test fails again, see the support services at www.apc.com/support. |
Communication Lost | Communication between PowerChute and the UPS has been lost while the UPS was On Line. Make sure that the proper communications cable is being used and that it is connected correctly. See also Communication Lost While on Battery. |
Time on Battery Threshold Exceeded | The UPS is on battery and has breached the user-configured threshold. Specifically, the time that the UPS has been on battery exceeds the value on the when you first install PowerChuteShutdown Settings screen. |
Output Load Threshold Exceeded | The UPS has exceeded the user-defined load threshold. See UPS Output Load Threshold on . This threshold event can be seen as a warning. The UPS itself determines when the UPS is actually overloaded and this generates another more serious event, see Overload. |
Insufficient Runtime Available | The UPS is On Line and is below the low runtime threshold - the Runtime Remaining reported by the UPS is less than the total turn-off delays for the outlet group supplying power to the Agent. This outlet group is designated by the PowerChute logo on the Outlet Sequence screen, see Using the graph and common fields. In a forced shutdown, the UPS might not have enough runtime available to perform a graceful shutdown. |
Low Runtime Available | The UPS is on battery and is below the low runtime threshold - the Runtime Remaining reported by the UPS is less than the total turn-off delays for the outlet group supplying power to the Agent. This outlet group is designated by the PowerChute logo on the Outlet Sequence screen, see Using the graph and common fields. In a forced shutdown, the UPS will NOT have enough runtime available to perform a graceful shutdown. |
Battery Needs Replacing | One or more UPS batteries need to be replaced. See Battery Management. |
UPS Internal Temperature Warning | The warning threshold in place for your UPS internal temperature has been exceeded. See High Internal Temp Warning Threshold. |
Bypass Internal Fault | The UPS has reported an internal hardware problem. |
AVR Boost Enabled | The UPS began using AVR Boost to correct a low voltage condition. |
AVR Trim Enabled | The UPS began using AVR Trim to correct a high voltage condition. |
Battery Disconnected | The battery in your UPS has been disconnected or removed. Reconnect the battery. If this does not clear the problem, see the support services at www.apc.com/support. NOTE: For supported SRV Easy UPS models, it can take up to 10 minutes for the UPS to detect a disconnected battery. |
Frequent Overvoltage | The UPS has been using its AVR Trim feature to decrease a high input voltage more than five times during the last 24 hours, or more than fifteen times during the last seven days. This may indicate that the quality of the input voltage provided to the UPS needs to be improved. This event will resolve when the input voltage returns to normal, or the input voltage becomes too high to be gracefully decreased (On Battery event). If the devices connected to the UPS can accept a less sensitive input power quality, configure the UPS to use the AVR Trim feature less frequently, by setting High Transfer Voltage to its highest setting, and the Sensitivity to |
Frequent Undervoltage | The UPS has been using its AVR Boost feature to increase a low input voltage more than five times during the last 24 hours, or more than fifteen times during the last seven days. This may indicate that the quality of the input voltage provided to the UPS needs to be improved. This event will resolve when the input voltage returns to normal, or the input voltage becomes too low to be gracefully increased (On Battery event). If the devices connected to the UPS can accept a less sensitive input power quality, configure the UPS to use the AVR Boost feature less frequently, by setting the Low Transfer Voltage to its lowest setting, and the Sensitivity to . |
Extended Overvoltage | The UPS has been using its AVR Trim feature to decrease a high input voltage continuously for at least one hour. This may indicate that the quality of the input voltage provided to the UPS needs to be improved. This event will resolve when the input voltage returns to normal, or the input voltage becomes too high to be gracefully decreased (On Battery event). If the devices connected to the UPS can accept a less sensitive input power quality, configure the UPS to use the AVR Trim feature less frequently, by setting the High Transfer Voltage to its highest setting, and the Sensitivity to . Contact APC Support for information on how to improve the quality of UPS input power. |
Extended Undervoltage | The UPS has been using its AVR Boost feature to increase a low input voltage continuously for at least one hour. This may indicate that the quality of the input voltage provided to the UPS needs to be improved. This event will resolve when the input voltage returns to normal, or the input voltage becomes too low to be gracefully increased (On Battery event). If the devices connected to the UPS can accept a less sensitive input power quality, configure the UPS to use the AVR Boost feature less frequently, by setting the Low Transfer Voltage to its lowest setting, and the Sensitivity to . Contact APC Support for information on how to improve the quality of UPS input power. |
Invalid Configuration File | The contents of the pcssconfig.ini file are invalid. Open the pcssconfig.ini file using a text editor (e.g. Notepad) to view and resolve the errors. |
Invalid User Login | A user has unsuccessfully attempted to log in to the PowerChute user interface. NOTE: PowerChute will automatically “lock out” for 2 minutes after three unsuccessful login attempts (incorrect username and/or password) to prevent brute force password cracking. |
Event Name | Description |
On Line (Green Mode) | Your UPS has begun operating in green mode: it is running normally on AC utility power, and the electrical input is being utilized with high efficiency. NOTE: Some UPS devices can incorrectly signal they are in this mode when the internal battery is disconnected. |
No Longer On Battery | AC utility power has been restored; the UPS is no longer running on battery power. This event follows On Battery. |
Overload Solved | The overload condition has been corrected. See Overload. |
Output Load in Range | The UPS load out-of-range condition has been corrected. See Output Load Threshold Exceeded. |
Shutdown Starting Shutdown in Progress | Various stages of the shutdown procedure. |
Calibration Started Calibration Complete Calibration Canceled | Various stages of a runtime calibration. A calibration cancellation can be caused by either a user or a power outage. See Diagnostics. |
Communication Established | PowerChute has established communication with the UPS. |
Monitoring Started Monitoring Stopped | PowerChute has started or stopped monitoring the UPS. |
Sufficient Runtime Available | This event follows Insufficient Runtime Available. Your UPS now has enough runtime available to perform a graceful shutdown. |
Administrative Shutdown Scheduled | You have commanded a shutdown to start soon. This event is shown either ten minutes before a scheduled shutdown is due to occur, or when a shutdown has been created in the Shutdown Now screen. An administrative shutdown is caused by a user rather than an event such as a power outage. See Shutdown. |
Administrative Shutdown Pending | A shutdown will start after the user-specified delay has expired. This delay is specified in the Scheduled Shutdown screen, or under ‘Begin OS Shutdown Sequence In’ in the Shutdown Now screen. See Shutdown. |
Administrative Shutdown Canceled | Cancel Server Shutdown was selected by the user and the shutdown process was aborted. An administrative shutdown is caused by a user rather than an event such as a power outage. See Shutdown. |
Self Test Initiated Self Test Passed | The UPS has started or passed its internal diagnostic self test. See Diagnostics for details of the date and status of the self test. |
AVR Boost No Longer Active | The UPS no longer needs to use AVR Boost to correct a low voltage condition. This event follows AVR Boost Enabled. |
AVR Trim No Longer Active | The UPS no longer needs to use AVR Trim to correct a high voltage condition. This event follows AVR Trim Enabled. |
Battery Reconnected | The battery in your UPS had previously been disconnected and is now reconnected. |
Bypass Maintenance | The UPS has been switched to bypass using the rear-panel switch on the device. |
Bypass User-Initiated | A user has initiated a bypass using either the software or the UPS front-panel control. |
Bypass Ended | The UPS is no longer on bypass. |
Battery Replaced | Various states relating to the battery. |
Internal Temperature in Range | The internal temperature of the UPS has returned to an acceptable level. This event follows UPS Internal Temperature Threshold Exceeded or UPS Internal Temperature Warning. |
Configuration File Changed | The pcssconfig.ini file has been edited directly. |
User Logged On | A user has successfully logged into the PowerChute user interface. |
User Logged Off | A user has successfully logged out of the PowerChute user interface or the PowerChute session has expired. By default, the PowerChute session times out after 15 minutes of inactivity and users will be automatically logged out of the PowerChute UI. |
If you are using SSL/TLS and your SMTP Server uses a self-signed certificate, the certificate must be added to the trusted certificate store of the bundled Java JRE.For more information, see Replace Default PowerChute SSL Certificate. |
We advise testing your e-mail settings after configuration. You can do this by selecting an E-Mail checkbox for an event with Event Configuration, and then create that event.
The PowerNet MIB is located in the etc directory in the PowerChute installation directory. The latest version is also available on the APC website, choose Firmware Upgrades - MIB from the Filter by Software / Firmware drop-down box.
SNMPv1 is less secure than SNMPv3. SNMPv1 does not provide encryption or authentication, and the Community Name is sent over the network in plain text. To use encryption and authentication with SNMP, configure SNMPv3 settings.
Certain Network Management Systems require the SNMP Engine ID to communicate via SNMP. The SNMP Engine ID is displayed under the Miscellaneous section of the SNMP Settings page.
Certain Network Management Systems require the SNMP Engine ID to communicate via SNMP. The SNMP Engine ID is displayed under the Miscellaneous section of the SNMP Settings page.
See also: SNMP Data Points > SNMP Traps
Refer to the PowerNet MIB available on the APC website for detailed descriptions of each OID, including parameters for SET and GET operations.SNMP OID Name | Access | Description |
upsBasicIdentModel | read-only | The UPS Model Name (e.g. APC Smart-UPS 1000). |
upsBasicIdentName | read-write | The UPS Name. |
upsAdvIdentFirmwareRevision | read-only | The version number of the UPS firmware. |
upsAdvIdentDateOfManufacture | read-only | The date that the UPS was manufactured, in mm/dd/ yy or mm/dd/yyyy format. |
upsAdvIdentSerialNumber | read-only | The internal serial number of the UPS internal microprocessor. NOTE: This value does not correspond to the serial number at the back of the UPS. |
upsBasicBatteryStatus | read-only | The status of the UPS batteries. |
upsBasicBatteryTimeOnBattery | read-only | The elapsed time since the UPS switched to battery power. |
upsBasicBatteryLastReplaceDate | read-write | The date that the UPS batteries were last replaced, in mm/dd/yy or mm/dd/yyyy format. |
upsAdvBatteryCapacity | read-only | The remaining battery capacity, expressed as a percentage of full capacity. |
upsAdvBatteryTemperature | read-only | The current internal UPS temperature, in Celsius. |
upsAdvBatteryRunTimeRemainin g | read-only | The time remaining before the UPS batteries will be depleted. |
upsAdvBatteryReplaceIndicator | read-only | This value indicates if the UPS batteries need to be replaced. |
upsAdvBatteryNumOfBattPacks | read-only | The number of external battery packs connected to the UPS. |
upsAdvBatteryActualVoltage | read-only | The battery voltage, in Volts. |
upsBasicInputPhase | read-only | The current AC input phase. |
upsAdvInputLineVoltage | read-only | The current voltage of the input power to the UPS, in VAC. |
upsAdvInputFrequency | read-only | The current input frequency to the UPS, in Hertz. |
upsAdvInputLineFailCause | read-only | The most recent reason why the UPS transferred to battery power. |
upsBasicOutputStatus | read-only | The current state of the UPS (e.g. On Line, On Battery, etc.). |
upsBasicOutputPhase | read-only | The current output phase. |
upsAdvOutputVoltage | read-only | The output voltage of the UPS, in VAC. |
upsAdvOutputFrequency | read-only | The current output frequency of the UPS, in Hertz. |
upsAdvOutputLoad | read-only | The current UPS load expressed as a percentage of the UPS rated capacity. |
upsAdvOutputCurrent | read-only | The current (in amperes) drawn by the load connected to the UPS. |
upsAdvConfigRatedOutputVoltag e | read-write | The nominal output voltage from the UPS, in VAC. |
upsAdvConfigHighTransferVolt | read-write | The maximum line voltage in VAC permitted before the UPS transfers to battery power. See High Transfer Voltage. |
upsAdvConfigLowTransferVolt | read-write | The minimum line voltage in VAC permitted before the UPS transfers to battery power. See Low Transfer Voltage. |
upsAdvConfigAlarm | read-write | An indication of how the UPS should handle audible line fail alarms. |
upsAdvConfigSensitivity | read-write | The sensitivity of the UPS to input power noise. |
upsAdvConfigLowBatteryRunTim e | read-write | The desired runtime of the UPS, once the low battery condition is reached, in seconds. |
upsAdvConfigShutoffDelay | read-write | The number of seconds the UPS remains on, once it has been commanded to turn off. |
upsAdvConfigAllowedSetTable | read-only | Read this OID to get the UPS data points for which you set values, using an SNMP SET. Querying this table returns the following OIDs: • upsAdvConfigRatedOutputVoltage • upsAdvConfigHighTransferVolt • upsAdvLowTransferVolt • upsAdvConfigLowBatteryRunTime |
The query also returns the acceptable range of values you can set for each OID. If your UPS does not support an OID, the query will return null. | ||
upsAdvControlFlashAndBeep | read-write | Write to this OID to control the UPS audible alarms and UPS display indicator lights. |
upsAdvControlBypassSwitch | read-write | Write to this OID to control the UPS bypass mode. |
upsAdvTestDiagnosticSchedule | read-write | Write to this OID to control the battery test schedule of the UPS. |
upsAdvTestDiagnostics | read-write | Write to this OID to command the UPS to perform a diagnostic self test. |
upsAdvTestDiagnosticsResults | read-only | The results of the last diagnostic UPS Self Test. |
upsAdvTestLastDiagnosticsDate | read-only | The date of the last UPS diagnostic test in mm/dd/yy format. |
upsAdvTestRuntimeCalibration | read-write | Writing to this OID provides options to perform a Runtime Calibration Test. |
upsAdvTestCalibrationResults | read-only | The results of the last Runtime Calibration test. |
upsAdvTestCalibrationDate | read-only | The date the last Runtime Calibration test was performed, in mm/dd/yy format. |
upsCommStatus | read-only | The status of the SNMP Agent’s communication with the UPS. |
powerNetSoftwareSystemDescrip tion | read-only | A description of the PowerChute Serial Shutdown Agent. |
upsOutletGroupStatusTableSize | read-only | The number of outlet groups in the UPS. |
upsOutletGroupStatusTable | read-only | This table allows you to get the status of the outlet groups in a UPS, as defined in the PowerNet MIB. The number of entries in this table depends on upsOutletGroupStatusTableSize |
upsOutletGroupConfigTableSize | read-only | The number of outlet groups in the UPS. |
upsOutletGroupConfigTable | read-write | A list of outlet groups that can be configured with a range of parameters as defined in the PowerNet MIB: • Name • PowerOnDelay • PowerOffDelay • RebootDuration • MinReturnRuntime • LoadShedControlSkipOffDelay • LoadShedControlAutoRestart • LoadShedControlTimeOnBattery • LoadShedControlRuntimeRemaining • LoadShedControlInOverload • LoadShedTimeOnBattery • upsOutletGroupConfigLoadShedRuntimeRemaining |
SNMP OID Name | Access | Description |
pcbehostname | read-only | The hostname of the PowerChute Serial Shutdown Agent. |
pcbeVersion | read-only | The PowerChute Serial Shutdown version number, in the format x.x.x.x. |
pcbeOS | read-only | The operating system and version on which the PowerChute Serial Shutdown is installed. |
pcbeJavaVersion | read-only | The version of Java installed with PowerChute Serial Shutdown. |
pcbeUIProtocol | read-only | The protocol used to connect to the PowerChute Agent web interface (http/ https). |
pcbeHttpsPort | read-only | The port used for the PowerChute https web interface. |
SNMP OID Name | Access | Description |
pcbeCriticalFlag | read-only | This OID indicates that PowerChute Serial Shutdown has begun a graceful shutdown of the host. |
pcbeCriticalCause | read-only | This OID provides the reason that PowerChute Serial Shutdown has begun a graceful shutdown of the host. |
pcbeComsLostFlag | read-only | This OID indicates that PowerChute cannot communicate with the UPS. |
pcbeUpdateAvailableFlag | read-only | This OID indicates that a new version of PowerChute is available. |
pcbeUpdateDesc | read-only | This OID provides the description of the new version of PowerChute that is available. |
SNMP OID Name | Level | Description |
pcbeCriticalEventActive | Severe | PowerChute Serial Shutdown has begun a graceful shutdown of the host due to a critical event. |
pcbeCriticalEventResolved | Informational | The PowerChute critical event has been resolved, and a graceful shutdown of the host continues. |
SNMP OID Name | Level | Description |
pcbeComsLost | Severe | PowerChute cannot communicate with the UPS. |
pcbeComsLostResolved | Informational | PowerChute has re-established communications with the UPS. |
SNMP OID Name | Level | Description |
pcbeTest | Informational | PowerChute has sent a test trap to the NMS. |
pcbeUpdateAvailable | Informational | PowerChute has detected that an update is available. |